Please read our refill procedures before placing refill order.

Perfume refill procedures

Via website

Step 1: Visit our perfume refill page and make your refill purchase.

Step 2: Once we receive your purchase confirmation, we will email you a shipping slip for you to use to mail the empty perfume bottle to us.

Step 3: When we receive the perfume bottle, we will refill your perfume bottle accordingly and ship back to you.

Perfume refill T&C:

  1. Applicable only for 35ml bottle.
  2. Please make sure that you are refilling the same perfume.
  3. Bottle condition must be good for refill and not broken.
  4. Please follow the procedures accordingly.
  5. You are required to ship the empty bottle to us within 1-2 days after receiving the shipping slip.
  6. Perfume refill is subject to availability.
  7. Refill shipping within Malaysia only.
  8. We have the right to refuse refill if we feel that the condition is not met.
  9. We have the right to remove this program without notice.

Via store walk-in

Step 1: Contact us (via phone, email, chat, Whatsapp, or DM) to order a refill and to set an appointment.

Step 2: Bring you empty perfume bottle to our store as per appointment date and time.

Step 3: Our team will refill your perfume accordingly.

Perfume refill T&C:

  1. Applicable only for 35ml bottle.
  2. Please make sure that you are refilling the same perfume.
  3. Bottle condition must be good for refill and not broken.
  4. Please follow the procedures accordingly.
  5. Perfume refill is subject to availability.
  6. We have the right to refuse refill if we feel that the condition is not met.
  7. We have the right to remove this program without notice.

Via contacting HQ

Step 1: Contact us by phone, email, Whatsapp, or DM to order your perfume refill.

Step 2: We will send you a shipping slip for you to mail the empty bottle to us.

Step 3: Once we receive your perfume bottle, we will refill it accordingly and ship back to you.

Perfume refill T&C:

  1. Applicable only for 35ml bottle.
  2. Please make sure that you are refilling the same perfume.
  3. Bottle condition must be good for refill and not broken.
  4. Please follow the procedures accordingly.
  5. You are required to ship the empty bottle to us within 1-2 days after receiving the shipping slip.
  6. Perfume refill is subject to availability.
  7. Refill shipping within Malaysia only.
  8. We have the right to refuse refill if we feel that the condition is not met.
  9. We have the right to remove this program without notice.

Via agent

If you bought perfumes from any of our registered agents, you may contact them again to arrange for a perfume refill.

Step 1: Contact agent.

Step 2: Agent will assist you accordingly.

Perfume refill T&C:

  1. Applicable only for 35ml bottle.
  2. Please make sure that you contact the same agent from whom you purchased your perfume.
  3. If you cannot reach the same agent, please contact 8to8 HQ.
  4. Please make sure that you are refilling the same perfume.
  5. Bottle condition must be good for refill and not broken.
  6. Please follow the procedures accordingly.
  7. You are required to ship the empty bottle to us within 1-2 days after receiving the shipping slip.
  8. Perfume refill is subject to availability.
  9. Refill shipping within Malaysia only.
  10. We have the right to refuse refill if we feel that the condition is not met.
  11. We have the right to remove this program without notice.