Delivery Policy

For Ready-to-Order Products:

Shipping days are from Monday to Friday only. 

We aim for orders to be despatched on the same shipping day if payment clears before 12pm. After 12pm, we will get the orders despatched the next morning. Despatch times may vary between 1 to 3 days according to availability and any guarantees or representations made as to delivery times are limited to Malaysia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

For Malaysian orders, shipping charges do apply and varies according to the preferred method of delivery.

For the time being, we do not ship overseas.

We will notify customers once the products have been shipped, together with a tracking number for each order via website email system/via instagram/via whatsapp/third party apss. Kindly check and track the order accordingly once your received thru your purchase channel until delivered to avoid any shipping inconvenience.

Please email CS@8to8.my for more information on deliveries. 

For Made-to-Order Products:

Shipping days are from Monday to Friday only. 

Despatch times may vary between 3 to 14 days according to availability of raw materials ( waiting time vary depending on scent required ) and any guarantees or representations made as to delivery times are limited to Malaysia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

For Malaysian orders, shipping charges do apply and varies according to the preferred method of delivery.

For the time being, we do not ship overseas.

We will notify customers once the products have been shipped, together with a tracking number for each order. Kindly check and track the order accordingly until delivered to avoid any shipping inconvenience.

Please email CS@8to8.my for more information on deliveries.